Privacy Policy of Dee Dee Hygiene Solution
At Dee Dee Hygiene Solution, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services. By accessing our website or providing your personal information, you consent to the practices described in this Privacy Policy.
- Information We Collect
1.1. Personal Information: We may collect personal information, such as your name, email address, phone number, and shipping address when you place an order or contact us for inquiries or customer support.
1.2. Payment Information: When you make a purchase, we collect payment information, such as your credit card details or other payment method information, to process the transaction securely.
1.3. Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, device information, pages visited, and referring website. This information helps us analyze trends, administer the website, and improve our services.
1.4. Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, personalize content, analyze website usage, and improve our marketing efforts. You can manage your cookie preferences through your browser settings.
- Use of Information
2.1. We use the collected information for the following purposes:
- Process and fulfill your orders, including shipping and delivery.
- Communicate with you regarding your orders, inquiries, or customer support requests.
- Improve our products, services, and website based on your feedback and usage patterns.
- Send you promotional emails, newsletters, or other marketing communications if you have opted-in to receive them. You can unsubscribe from these communications at any time.
- Detect and prevent fraudulent or unauthorized activities.
- Comply with legal obligations and enforce our Terms and Conditions.
- Sharing of Information
3.1. We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as shipping carriers or payment processors. These third parties are obligated to keep your information confidential and secure.
3.2. We may also disclose your information if required by law, legal process, or government request, or to protect our rights, property, or safety.
- Data Security
4.1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Rights and Choices
5.1. You have the right to access, correct, update, or delete your personal information. You can do so by contacting us using the contact details provided in this Privacy Policy.
5.2. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.
- Children’s Privacy
6.1. Our website and services are not intended for children under the age of 16. We do not knowingly collect or solicit personal information from individuals under 16. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to promptly delete the information from our records.
- Links to Third-Party Websites
7.1. Our website may contain links to third-party websites or services that are not controlled or operated by us. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
- Data Retention
8.1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.
- International Data Transfers
9.1. If you are accessing our website or using our services from outside the country where our servers are located, your information may be transferred to and processed in countries with different privacy laws. By using our services, you consent to the transfer of your information to countries outside your country of residence.
- Changes to this Privacy Policy
10.1. We may update or modify this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels. We encourage you to review this Privacy Policy periodically for any updates.
- Contact Us
11.1. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following details:
Dee Dee Hygiene Solution No23B Industrial Park Botshabelo 9781 Phone: 064 544 6591 Email: info@deedeehs.co.za
Please note that the above Privacy Policy is a general template and may need to be reviewed and customized to fit the specific requirements and legal jurisdiction of Dee Dee Hygiene Solution.
- Information We Collect
12.1. Personal Information: We may collect personal information, such as your name, email address, phone number, shipping address, billing address, and any other information you provide to us when you create an account, place an order, or interact with our website.
12.2. Payment Information: When you make a purchase, we collect payment information, such as your credit card details, bank account information, or other payment method details. We use this information solely for the purpose of processing payments and completing transactions.
12.3. Communication Information: We may collect information related to your communications with us, including emails, chat messages, or customer support inquiries. This information is used to respond to your inquiries, provide customer support, and improve our services.
12.4. Usage Information: We may collect information about your interactions with our website, such as the pages you visit, the links you click, the date and time of your visit, and other website usage data. This information helps us analyze and improve the performance, functionality, and user experience of our website.
12.5. Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities, such as your IP address, browser type, referring/exit pages, and the pages you view on our website. This information is used for analytics purposes, personalization, and improving our marketing efforts. You can manage your cookie preferences through your browser settings.
- Use of Information
13.1. We use the collected information for the following purposes:
- To process and fulfill your orders, including order confirmation, shipping, and delivery.
- To communicate with you regarding your orders, updates, promotions, and customer support.
- To personalize your experience on our website and provide relevant content, recommendations, and offers.
- To improve our products, services, and website based on your feedback, preferences, and usage patterns.
- To detect, prevent, and address technical issues, fraudulent activities, or violations of our Terms and Conditions.
- To comply with legal obligations, enforce our policies, and protect the rights, property, or safety of Dee Dee Hygiene Solution, our customers, and others.
- Sharing of Information
14.1. We may share your personal information with trusted third-party service providers who assist us in operating our business, such as shipping carriers, payment processors, IT service providers, and marketing agencies. These third parties are authorized to use your information only as necessary to provide services to us and are obligated to keep your information confidential and secure.
14.2. We may disclose your information if required by law, legal process, or government request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
14.3. In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity or third party involved in the transaction. We will notify you via email or a prominent notice on our website of any change in ownership or uses of your personal information.
- Data Security
15.1. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. We use secure socket layer (SSL) technology to encrypt sensitive information during transmission. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Rights and Choices
16.1. You have the right to access, update, correct, or delete your personal information. You can do so by logging into your account or contacting us directly.